The terms that apply when you use the PAIZE store and purchase from us. By browsing or placing an order you accept these conditions.

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1. OVERVIEW

This website is operated by PAIZE. Throughout the site, the terms "we", "us" and "our" refer to PAIZE. PAIZE offers this website, including all information, tools and services available on this website to you, the user, conditioned upon acceptance of all terms, conditions, polices and notices stated here. 

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These Terms and Conditions govern your use of the PAIZE website and your purchase of any products from us. They apply to all visitors, customers, and users of the site.

By accessing, browsing, or purchasing from this site, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of them, please discontinue use of the site.

These Terms apply together with our Shipping & Delivery Policy, Return & Refund Policy, and Privacy Policy, each of which forms part of this agreement. 

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2. ACCESS AND ACCOUNT

You may browse the store without creating an account. Certain features may require you to register and to provide accurate, current, and complete information about yourself.

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account. Please notify us immediately of any unauthorized use.

You must be at least the age of majority in your jurisdiction to create an account or place an order. If you are a minor, you may use the site only with the involvement and consent of a parent or guardian.

We reserve the right to refuse service, suspend, or close any account at our discretion, including where we suspect fraud or a breach of these Terms.

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3. OUR PRODUCTS

PAIZE offers curated pet accessories and lifestyle goods. All products are subject to availability and may be withdrawn at any time without notice.

Product descriptions, materials, dimensions, and colors are provided for guidance. Because colors render differently across screens and natural materials vary, slight differences may exist between the images shown and the item delivered.

We operate as a drop-shipping retailer: many products are fulfilled and dispatched directly by our manufacturing and fulfilment partners on our behalf.

We do not warrant that product descriptions or other content on the site are accurate, complete, reliable, current, or error-free.

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4. ORDERS

Placing an order constitutes an offer to purchase. We are not obligated to accept that offer.

We may decline or cancel an order for any lawful reason, including product unavailability, a pricing or description error, or suspected fraud. If we cancel an order for which payment has been taken, we will refund the amount paid.

You will receive an email confirming receipt of your order. This confirmation does not constitute acceptance of your offer. Acceptance takes place when we dispatch the goods.

We may limit or cancel quantities purchased per person, per household, or per order, including orders that appear to be placed by resellers or distributors.

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5. PRICING AND BILLING

All prices are shown in the currency indicated at checkout and are exclusive of any duties, taxes, or import fees unless expressly stated otherwise.

We reserve the right to change prices at any time. Changes do not affect orders already accepted.

Payment must be made in full at the time of ordering, using the payment methods made available at checkout.

You agree to provide current, complete, and accurate purchase and account information, and to promptly update it so that we can complete your transactions and contact you as needed.

We may correct any billing or pricing error, including after an order has been submitted, and may cancel the order where necessary. Payments are processed by secure third-party payment providers and we do not store your full card details.

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6. SHIPPING AND DELIVERY

Delivery times and charges are set out in our Shipping & Delivery Policy, which forms part of these Terms.

Estimated delivery windows are not guaranteed and are calculated from the date of dispatch rather than the date of purchase.

Title to and risk of loss for the goods pass to you upon delivery to the carrier. We are not responsible for delays caused by carriers, customs, or other events beyond our reasonable control.

We are not liable for deliveries made to an incorrect address supplied at checkout.

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7.INTELLECTUAL PROPERTY

All content on this site, including text, graphics, logos, images, product photography, and design, is the property of PAIZE or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may not reproduce, distribute, modify, republish, sell, or otherwise exploit any part of the site or its content without our prior written consent.

All trademarks, service marks, and trade names used on the site are the property of their respective owners, including the PAIZE name, logo, and brand marks.

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8. OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide such tools 'as is' and 'as available' without any warranties, representations, or conditions of any kind and without any endorsement.

We shall have no liability whatsoever arising from or relating to your use of optional third-party tools. Any use by you is entirely at your own risk, and you should ensure that you are familiar with and approve of the terms on which such tools are provided by the relevant third-party provider.

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9. THIRD PARTY LINKS

Certain content, products, and services available via our site may include materials from third parties.

Third-party links on this site may direct you to websites that are not affiliated with us. We are not responsible for examining or evaluating their content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

We are not liable for any harm or damages related to the purchase or use of goods, services, resources, or content obtained through any third-party site. Please review the third party's policies carefully before engaging in any transaction.

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10.RELATIONSHIP WITH WIX

Our online store is hosted on the Wix platform. Wix provides us with the e-commerce platform that allows us to present our products and, where applicable, process orders and payments.

Wix is not the seller of the products offered on this site and is not a party to any contract of sale between you and us. Wix bears no responsibility or liability for the products, orders, or transactions conducted through the store.

Certain personal information stored in connection with the store may also be subject to Wix's own privacy practices, in addition to ours. Please see our Privacy Policy for details of how we handle your information.

Any payment card processing is handled by Wix and/or its payment partners. Your use of the store may also be subject to any applicable Wix terms of use.

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11. PRIVACY POLICY

Your submission of personal information through the store is governed by our Privacy Policy, which you should review so that you understand how we collect, use, and share your information.

Our Privacy Policy forms part of these Terms and applies to all personal information we hold about you.

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12.FEEDBACK

If you submit comments, suggestions, ideas, or other feedback to us, whether online, by email, or otherwise, you agree that we may, at any time and without restriction, edit, copy, publish, distribute, translate, and otherwise use it in any medium.

We are not obligated to keep any feedback confidential, to pay compensation for it, or to respond to it.

You agree that your feedback will not contain unlawful, abusive, or obscene material, or any computer virus or other malware that could in any way affect the operation of the site or any related service.

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13. ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions that relate to product descriptions, pricing, promotions, shipping charges, transit times, and availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate, at any time and without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend, or clarify information on the site except as required by law.

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14. PROHIBITED USE

• –Using the site for any unlawful purpose or to solicit others to perform unlawful acts.

• –Infringing upon or violating our intellectual property rights or those of others.

• –Uploading or transmitting viruses, malware, or any code of a destructive nature.

• –Collecting or tracking the personal information of others.

• –Engaging in spam, phishing, pretexting, or scraping of the site.

• –Submitting false or misleading information.

• –Interfering with or circumventing the security features of the site.

• –Using the site for any obscene or immoral purpose.

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15. TERMINATION

These Terms are effective unless and until terminated by either you or us. You may terminate them at any time by notifying us that you no longer wish to use our site, or by ceasing to use it.

We may terminate this agreement at any time without notice if, in our sole judgement, you fail to comply with any term or provision of these Terms, or if we suspect fraud.

If we terminate, you remain liable for all amounts due up to and including the date of termination, and any obligations or liabilities incurred prior to termination shall survive.

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16. DISCLAIMER OF WARRANTIES

We do not guarantee, represent, or warrant that your use of our service will be uninterrupted, timely, secure, or error-free.

You agree that from time to time we may remove the service for indefinite periods of time, or cancel the service at any time, without notice to you.

The service and all products delivered to you are provided 'as is' and 'as available' for your use, without any representation, warranties, or conditions of any kind, whether express or implied.

Nothing in these Terms excludes or limits any statutory rights you may have under applicable consumer law.

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17. LIMITATION OF LIABILITY

In no case shall PAIZE, our directors, officers, employees, affiliates, agents, contractors, suppliers, or service providers be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability, or otherwise, arising from your use of the service or any products purchased through it.

To the fullest extent permitted by law, our aggregate liability for any claim arising out of any order is limited to the amount you actually paid for that order.

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18.  INDEMNIFICATION

You agree to indemnify, defend, and hold harmless PAIZE and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any claim or demand.

This includes reasonable legal fees, made by any third party due to or arising out of your breach of these Terms or your violation of any law or the rights of a third party.

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19. SEVERABILITY

In the event that any provision of these Terms is determined to be unlawful, void, or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by applicable law.

The unenforceable portion shall be deemed to be severed from these Terms, and such determination shall not affect the validity and enforceability of any other remaining provisions.

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20. WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.

These Terms and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us, and govern your use of the service, superseding any prior or contemporaneous agreements.

Any ambiguities in the interpretation of these Terms shall not be construed against the drafting party.

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21. ASSIGNMENT

You agree that we may assign, transfer, or subcontract our rights and obligations under these Terms at any time and without your consent.

You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent.

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22. GOVERNING LAW 

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where PAIZE is headquartered. You and PAIZE consent to venue and personal jurisdiction in such courts.

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23. CHANGES TO TERMS AND CONDITIONS

You can review the most current version of these Terms at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms by posting updates and changes to our website.

It is your responsibility to check our website periodically for changes. Your continued use of, or access to, our website following the posting of any changes constitutes acceptance of those changes.

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CONTACT

Questions about these Terms and Conditions should be sent to us at [support email address].